|
YES means "Applicable" |
Implantech |
Allied Biomedical |
Cimeosil |
Gelzone |
|
No returns or exchanges will be accepted without prior authorization from our customer service department. Please call the appropriate phone number to request a Return Goods Authorization (RGA) Number. This RGA Number must appear on the outer return shipping carton and all written communication. |
1.800.733.0833 |
1.800.276.1322 |
1.800.276.1322 |
1.866.335.9727 |
| All returns are subject to a 20% restocking fee. |
YES |
YES |
YES |
YES |
| Full credit will be issued to customer account for items returned within 30 days of invoice date. |
If items and packaging are undamaged and in saleable condition |
If items and packaging are undamaged and in saleable condition |
YES |
YES |
| Open packages or boxes containing implants will not be accepted. Each package and box is specifically labeled “Not Returnable if Package Seal is Broken.” |
YES |
YES |
N/A |
N/A |
| No returns accepted after 90 days from invoice date. |
YES |
YES |
YES |
YES |
| No credits or refunds will be issued for freight charges. |
YES |
YES |
YES |
YES |
| Custom products are non-returnable. |
YES |
YES |
N/A |
N/A |